The Inside Sales Representative is responsible for maintaining, growing, and servicing new and existing accounts in an assigned territory, primarily utilizing voice, fax, and electronic communications. The Inside Sales Rep. ensures high-quality customer service, including rapid response to all inquiries and on-time delivery according to customer specifications. Additionally, the Inside Sales Rep. is expected to sell, or encourage customers to purchase additional related products and services. This position also supports the Field Sales Rep. in qualifying and opening new accounts in the territory. Other responsibilities include managing the order writing process, trouble shooting for potential problems, assisting in rectifying problems and claims, and soliciting feedback from customers on products, services, pricing and overall performance.

 Minimum Qualifications:

• Bachelor’s degree in related field or compensating sales experience in the steel industry or related manufacturing environment

• 2 years of prior work experience in an applicable customer sales/service role, preferably in the steel industry

• High energy, strong mathematical skills, strong telephone technique
• Excellent oral and written communication skills
• Strong computer skills (Lotus Notes, Excel, and Word)
• Self-starter.

Qualified candidates interested in this opportunity, please send resumes with cover letter to:

E-mail: cleveland.jobs@olysteel.com or
Fax: (216)682-4021